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Hospitality Concierge Agent

Specializes in local attractions and personalized guest experiences.

People / customers

Local recommendations

Suggests attractions and activities matched to what the guest has already said about the trip - who is travelling, how long they have, what they like.

Scheduling / appointments

What is on this week

Knows the local calendar of events, festivals and closures, so a recommendation is never for something that shut last month.

Location / territory

Beyond the top ten

Surfaces the places the guidebooks miss, close to where the guest is actually staying.

What is AI doing?

Attraction suggestions - recommends local sites based on guest interests.

Event updates - informs guests about current and upcoming events.

Weather considerations - suggests activities suitable for the current weather conditions.

Age-appropriate options - provides recommendations tailored to different age groups.

24/7 assistance - available at any time to help guests with their inquiries and plans.

About AI Agents

An AI agent is given a job and finishes it. It works from your business data, decides what to do next, and carries the task through - resolving a case, qualifying a lead, onboarding a supplier - with people reviewing the exceptions rather than every step. Some of that work faces your customers. Plenty of it runs inside the business, alongside employees, field teams, franchisees and suppliers.

Where Rosetree comes in: we build agents where you run your business, starting with one job that is well understood and measurable, then widening scope as the results hold up. Agents built that way are running in production at places like OpenTable, Batteries Plus, and BambooHR.

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