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Autonomous troubleshooting. This agent assists manufacturers by autonomously troubleshooting issues related to warranty claims, ensuring a seamless experience for both the manufacturer and the customer.
Warranty validation. The agent efficiently validates warranty information, helping users confirm their eligibility for claims and ensuring compliance with warranty policies.
RMA processing. The agent can perform Return Merchandise Authorizations (RMAs) autonomously, streamlining the return process and enhancing customer satisfaction.
Claim assistance - provides support for users filing warranty claims.
Eligibility checks - verifies warranty eligibility for products.
RMA management - handles the RMA process for returns.
Troubleshooting support - offers solutions for common warranty-related issues.
24/7 availability - ensures support is available at any time for manufacturers and customers.
Agentforce agents are autonomous AI applications that go beyond chatbots to autonomously take action, resolve complex issues, and drive business outcomes. These intelligent agents connect to your trusted business data to deliver high-value results across sales, service, marketing, and more.
Partner with Rosetree Solutions for Your Agentforce Journey: Whether you're starting your agentic journey or scaling it, Rosetree Solutions combines deep Salesforce expertise with strategic vision to maximize your Agentforce ROI.
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