Deep

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The latest developments in enterprise technology, the Salesforce platform, and what's trending in modern business.

Digital Labor

Transforming Business Operations With Agentforce

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Artificial Intelligence, Retail Operations, Customer Service

Retail AI Fraud

The Rise of AI-Generated Fraud

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Recent Case Studies

Franchisee Support Portal Streamlines Case Processes and Improves Customer Experience for National QSR Chain

Transforming Account Management: How a Major Beverage Distributor Revolutionized Customer Engagement

Cooling Down Process Gaps: How a Leading Heat Transfer Manufacturer Streamlined Vendor Management