Manufacturing Account-Based Engagement
Target and engage key industrial accounts with coordinated, product-specific outreach that addresses the unique needs of engineering, operations, and procurement stakeholders.
Complex Equipment Pricing & Configuration
Transform complex product configurations and custom engineering requirements into streamlined, accurate quoting processes that respond at the speed of manufacturing business.
Manufacturing Sales Channel Management
Unify direct and distributor sales channels to deliver consistent experiences and maximize market coverage across complex industrial territories.
Field Service Excellence for Complex Equipment
Equip your technicians with the tools and knowledge they need to solve complex equipment challenges the first time, every time.
Supply Chain Service Integration
Seamlessly connect your service operations with your supply chain for enhanced visibility, improved parts management, and superior customer communication.
Predictive Service & Maintenance Operations
Minimize downtime, maximize productivity, and extend equipment life through intelligent, data-driven service strategies.
AI: B2B Sales Agent
Working together with a consultative sales agent, sales teams can master large product catalogs and deliver perfect recommendations every time.
AI: Service Agent
Not just a customer chatbot, your digital agent is ready to take action! Digital agents can handle routine interactions, schedule appointments, compare products, and so much more - with the ability to pass off to a human when it makes sense.
AI: Propensity to Buy
Use customer account data like quote history, conversation insights, and more. Compare to similar buyers and provide a script to sales or run automated marketing based on the results.
B2B Marketing
Implement targeted B2B Account-Based Marketing (ABM) strategies to engage and convert key accounts using data-driven insights and personalized campaigns.
Quoting & Pricing
Streamline and automate the Configure, Price, Quote (CPQ) process to ensure precise, competitive pricing, appropriate guardrails, approvals, and reduce time-to-quote.
Sales Excellence
Optimize sales performance through enhanced processes, AI integration, and a comprehensive Account 360 view, while improving forecasting accuracy with advanced analytics.
Service Agent Productivity
Boosts agent efficiency and effectiveness through automation, AI integration, and optimized user experiences, leading to quicker issue resolution and improved customer satisfaction.
Customer Experience
Enhances customer satisfaction through self-service options, omni-channel support, and AI-driven automation for faster, more efficient service.
Customer 360
Provides a comprehensive view of the customer by integrating data from all systems, enabling personalized interactions and better decision-making.
