Pillars of Store 360

Employee Experience

• Objective: Foster a positive and productive work environment for your most valuable asset – your employees.
• Key Features:
  • Communication: Facilitate effective communication between store managers, field managers, and corporate headquarters.
  • Corporate to Employee Communications: Ensure transparent and effective communication from corporate to all employees, keeping everyone informed and aligned.
  • Employee Helpdesk and Knowledge Base: Provide a centralized helpdesk and comprehensive knowledge base to support employee inquiries and enhance their problem-solving capabilities.

Retail Real Estate

• Objective: Manage the entire lifecycle of retail real estate, from site selection to store opening, on a unified platform.
• Key Features:
  • Location Identification: Use data-driven insights to identify the best new store locations.
  • Lifecycle Management: Streamline processes and keep all stakeholders informed and aligned from site selection through to store opening.
  • Business Process Automation: Automate key business processes to eliminate costly communication gaps and enhance efficiency.

Retail Store Operations

• Objective: Ensure seamless communication and operations across all levels of retail management.
• Key Features:
  • Facilities Management: Implement robust facilities management practices to reduce downtime and ensure store readiness.
  • Intelligent Store Visits: Capture detailed insights from store visits to inform decision-making and optimize operations.
  • Operational Excellence & Optimization: Utilize data to continuously improve operations across all store locations, ensuring consistency and excellence.

Business Value and ROI

Increased Productivity: Streamlined processes and improved communication lead to higher productivity across all levels of the organization.

Cost Savings: Effective management of real estate and facilities reduces capital expenditures and operational costs.

Enhanced Employee Satisfaction: A positive employee experience translates to lower turnover rates and better customer service.

Data-Driven Decisions: Leveraging real-time data and analytics to make informed decisions that drive growth and profitability.

Improved Customer Experience: Happy employees and well-managed operations result in a superior customer experience, fostering loyalty and repeat business.