Your Work
How did you get started with Salesforce?
Early in my career as Executive Assistant to the CEO of a global call center, I led special projects, including the digital transformation of Salesforce through the implementation of the Sales Operating Process, significantly improving revenue tracking. Concurrently, I served as Salesforce Administrator while managing mergers and acquisitions of smaller call centers. My passion for Salesforce ultimately led me to transition into Salesforce consulting.
What’s your favorite thing about building solutions with Salesforce?
I appreciate how Salesforce functions like a puzzle—each piece solving a specific organizational challenge, from improving efficiency to enhancing transparency.
What energizes you at work?
I'm energized at work through collaborating with like-minded team members who want to achieve the greatest possible outcome in a project for our clients!
Name a work achievement you are proud of.
I pride myself in my ability to build trust and rapport with my clients. This enables me to have a more open dialogue throughout a project so that I can stay ahead of risks and challenges, while also getting more insight into client needs. A recent example of this is when I stepped into a project to take over for another PM who was going out on parental leave. The client was struggling with that individual relationship and I took the time to hear their needs and adapt. We were then able to take the project from red to green.