Consumer Tech Brand

A gen-AI engine that surfaces the next best product for every rep

This consumer goods brand shifted from reactive selling to a proactive, AI-directed model - surfacing high-value account gaps and ready-to-send outreach for every rep.

Date
August 7, 2026
Topic
AI Agents
Summary

This consumer goods brand's new hunter-farmer sales model still had reps working their book of business by hand, with no timely view of the highest-value opportunities and outreach that varied rep to rep. We built a gen-AI recommendation engine that reads each account's total addressable gap and purchase history, scores every play by likelihood to close, and ships it with a rationale and an AI-drafted talk track or email. Reps now open each account with a ranked next-best-product recommendation and ready-to-send outreach.

Focus Areas
Recommendation engine, Account summaries, AI talk tracks
Challenge

The manufacturer's new hunter-farmer sales model still leaned on reps manually working their book of business. They lacked timely visibility into the highest-value opportunities, leads weren't distributed by capacity or territory, and outreach relied on individual judgment - making messaging inconsistent and revenue hard to capture at scale.

Solution

We built a gen-AI recommendation engine that analyzes each account's total addressable gap and purchase history to surface the biggest opportunities, excluding recently bought or rejected products. A predictive model scores each play by likelihood to close, runtime summaries brief reps before outreach, and every recommendation ships with a rationale and an AI-drafted talk track or email.

Results
Next-best
product recommendation for every account gap
Ranked
each play scored by likelihood to close
Drafted
rationale + talk track with every play
A proactive, data-directed selling model with a human-in-the-loop feedback path that keeps improving on winning pitches. Roadmap: A/B-tested pitches and lookalike fallbacks for thin-history accounts.