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EV Manufacturer and Distributor

Supercharging EV Sales: A 6-Month Salesforce Solution for Industry Leader

Accelerating Growth: How Rosetree Solutions Revolutionized Sales for a Leading EV Manufacturer & Distributor

Date
August 23, 2024
Topic
Quoting
Summary

After acquiring several EV brands, this manufacturer and distributor had six months to stand up systems for both corporate and dealer sales and fulfillment. We implemented Sales Cloud and CPQ for lead handoff and vehicle configuration, a dealer Experience Cloud site for leads, parts and support, and a visual EV configurator on the website. Dealers gained enterprise-grade self-service tools and the lead-to-quote path now runs end to end.

Focus Areas
CPQ, Dealer Portal, Visual Configurator
Challenge

This EV brand acquired multiple electric vehicle brands from a larger corporation. This acquisition came with a pressing deadline:

  • 6 months to implement entirely new systems
  • Need to support corporate and dealer sales and fulfillment processes
  • High expectations from dealers accustomed to enterprise-level self-service tools
Solution

Sales Cloud & CPQ ‍

Empowering internal users to:

  • Pass leads to appropriate dealers
  • Assist with EV configuration

Custom Experience Cloud Site

Enabling dealers to:

  • Manage leads
  • Configure EVs
  • Submit parts orders
  • Handle support requests

Visual Configurator‍

A game-changer for lead generation

  • Integrated with the corporate website
  • Allows consumers to visually customize their dream EV
Results
  1. Enterprise-Level Tools Dealers now have access to systems matching their high expectations
  2. Streamlined Processes The lead-to-quote journey is now smoother than ever
  3. Enhanced Customer Experience Consumers can easily configure EVs and get quick dealer responses
  4. Increased Efficiency Internal users have powerful tools to support mission-critical processes
Dealers are now able to configure and price vehicles on their own, in real time - eliminating friction and uncertainty in the sales process.

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