Sales, Self-Service
EV Manufacturer and Distributor
Accelerating Growth: How Rosetree Solutions Revolutionized Sales for a Leading EV Manufacturer & Distributor
Date
August 23, 2024
Topic
Sales, Self-Service
Summary

Rosetree Solutions transformed a leading EV manufacturer's sales process with a custom-built solution on the Salesforce platform, delivering enterprise-level tools for dealers and internal teams in just 6 months, significantly improving efficiency and satisfaction.

The Client

A pioneer in electric vehicle manufacturing, distribution, marketing, and support for multiple EV brands.

The Challenge

In a strategic move, our client acquired multiple electric vehicle brands from a larger corporation. This acquisition came with a pressing deadline:

  • 6 months to implement entirely new systems
  • Need to support corporate and dealer sales and fulfillment processes
  • High expectations from dealers accustomed to enterprise-level self-service tools

As the client's CTO put it: "We were essentially building a plane while flying it. Our dealers needed seamless tools from day one, and we couldn't afford any downtime."

The Rosetree Solution

Rosetree Solutions engineered a comprehensive Salesforce ecosystem:

  1. Sales Cloud & CPQ: Empowering internal users to:
    • Pass leads to appropriate dealers
    • Assist with EV configuration
  2. Custom Experience Cloud Site: Enabling dealers to:
    • Manage leads
    • Configure EVs
    • Submit parts orders
    • Handle support requests
  3. Visual Configurator: A game-changer for lead generation
    • Integrated with the corporate website
    • Allows consumers to visually customize their dream EV

Image for illustrative purposes only

The Results

  1. Enterprise-Level Tools: Dealers now have access to systems matching their high expectations
  2. Streamlined Processes: The lead-to-quote journey is now smoother than ever
  3. Enhanced Customer Experience: Consumers can easily configure EVs and get quick dealer responses
  4. Increased Efficiency: Internal users have powerful tools to support mission-critical processes

The client's Sales Director noted: "The transformation has been incredible. Our sales cycle has shortened by 30%, and dealer satisfaction scores have jumped by 40%."

Technologies Used

  • Salesforce Sales Cloud
  • Salesforce CPQ (Configure, Price, Quote)
  • Salesforce Experience Cloud
  • 3rd Party Visual Configurator

The Rosetree Advantage

  • Deep understanding of EV industry challenges
  • Rapid implementation within the 6-month deadline
  • Seamless integration of multiple Salesforce products
  • Custom solutions tailored to the client's unique needs

Ready to electrify your sales process? Contact Rosetree Solutions today and drive your business into the future!